Escape to Paradise at Paradisus Playa Del Carmen

(425 Reviews)
99% Recommended

Pam MacIntyre

Maple Grove, MN
Australia & New Zealand Specialist

New Zealand

In all my years as a Travel Professional, I’ve asked countless people, “What’s on your must-see list?” And without fail, New Zealand is always at the top! Honestly, who wouldn’t want to experience this majestic ...

Paradisus Playa Del Carmen - Presidential Suite

A Relaxing Escape at Paradisus Playa Del Carmen – The Reserve Experience


In October 2020, my guy and I decided to take a well-deserved break and headed to the Paradisus Playa Del Carmen (formerly Paradisus La Perla and Paradisus La Esmeralda). I’d been here before on a business trip, and I loved the vibe so much that I’ve recommended it to many of my clients over the years—and they’ve loved it too! So, this time, we wanted to experience it ourselves, just the two of us, for a much-needed getaway.


Of course, traveling during the COVID-19 pandemic meant we had to adjust our expectations. We went into it with one simple goal: relaxation, delicious food, and a few cocktails along the way.


Right off the bat, it was clear that the Paradisus Playa Del Carmen was serious about COVID-19 protocols and safety. If you're curious about what that looked like, check out my other blog, "Our Experience in Mexico During COVID-19 Pandemic." This post, though, is all about the fun experience we had at the resort!


The Reserve Experience


We stayed in The Reserve Deluxe Suite, which is the resort's concierge-level offering. And let me tell you, it’s the pinnacle of luxury at Paradisus Playa Del Carmen. From the moment we arrived, we felt like VIPs.


The Reserve offers exclusive amenities and services that make your stay feel extra special. Here’s what you can expect:



  • Exclusive VIP check-in with a snack buffet available all day (yes, please!)

  • Personalized concierge service to assist with priority reservations for activities and restaurants

  • Access to an exclusive pool and beach club with valet service

  • Exclusive restaurant options and a gym area (for those who want to work off those cocktails!)

  • Oversized suites with luxury amenities, including a Nespresso coffee maker and pillow menu

  • In-room video games available on request (perfect for winding down)

  • Customized turn-down service with milk and cookies

  • Special activities like Glamping BBQs

  • Plus, adults-only areas to give you that extra bit of peace and quiet when you need it


The Reserve experience really took our stay to the next level, with those little “extra” touches that made the trip even more memorable.


Final Thoughts


While we were there during the pandemic, it didn’t take away from our experience—it only enhanced how we appreciated the resort’s attention to detail. We had an amazing time, and if you’re thinking of booking a stay here, I’d love to help you figure out if Paradisus Playa Del Carmen is the right fit for your next adventure!


Ready to escape? Let’s plan your perfect adventure!

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