Unwinding at Paradisus Playa Del Carmen

(390 Reviews)
98% Recommended

Pam MacIntyre

Maple Grove, MN
Australia & New Zealand Specialist

New Zealand

In all my years as a Travel Professional, with curiosity I've asked several the question "What are your must see countries?"  I was hard pressed to find one that did not list New Zealand!  I mean who wouldn't wa...

Paradisus Playa Del Carmen - Presidential Suite

In October 2020 my guy and I headed to the Paradisus Playa Del Carmen (Formally Paradisus La Perla & Paradisus La Esmeralda) for a little R & R. Many years ago I had stayed here on a business trip, and really enjoyed the vibe a lot! Over the years, for the right clients I've recommended this resort and it's been loved by many. So much so that I wanted to get the full experience with just us traveling on vacation. 


Given we took this trip during COVID-19, we knew that the experience would be a little different. We went into the trip with the mindset of much needed relaxation, delicious food and lots of cocktails! 


Right out of the gate you could tell the Paradisus Playa Del Carmen was taking COVID-19 protocols & safety measures seriously. For details please see my other BLOG "Our Experience in Mexico During COVID-19 Pandemic" as this BLOG I'd like to keep focus on the fun resort experience we had! 


We stayed in The Reserve Deluxe Suite which is their version of a concierge level.  


The Reserve offers an immersive vacation experience combined with exclusive amenities and VIP services, and represents the pinnacle of luxury at Paradisus Playa del Carmen. The Reserve also offers exclusive adults-only areas throughout the property.


The Reserve amenities and services include:



  • Exclusive VIP check in lounges with a snack buffet available all day

  • Welcome gift for kids

  • Kids and teens activities menu

  • Personalized concierge service

  • Assistance with priority reservations for activities and restaurants

  • Exclusive pool and beach club with valet service

  • Exclusive restaurant options

  • Exclusive gym area

  • Oversized suites with luxury amenities designed for both adults and kids

  • Nespresso coffee maker

  • Pillow menu

  • Customized turn-down service with milk and cookies

  • In-room video games (upon request)Exclusive activities including Glamping BBQ’s

  • Exclusive areas for adults only (VIP lounge, pool or beach club, restaurant option)


Staying in The Reserve category really gives you those extra bells n' whistles to add to your overall experience.


This trip was taken during the COVID-19 Pandemic and while I mainly wanted to focus on the resort itself, please see my other Blog called "Our experience in Mexico during COVID-19 Pandemic" for further details on their COVID-19 protocols. 


Together we can figure out if this resort is the right fit for your next travel adventure! 

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