27 of 44 people found this review helpful
Our first cruise...beyond our expectations
This was our first cruise and we were clueless as to how to proceed with our plans. JoAnn was our life saver. From the first time we met with her until we sailed, she was our trip planner, advocate and mentor. From the time we arrived at MSP airport throughout our Vancouver arrival, transfers to the cruise line, boarding the ship, all on shore excursions and the final train ride into Anchorage and transfers back to the Anchorage airport and then home our trip was flawless. Because this was our first cruise we had numerous questions and concerns and JoAnn was extremely patient with us and basically explained how the entire process works and offered many options and suggestions. She was available to us whenever we needed to meet with her or contact her by phone. She kept us informed of any flight changes and time restrictions so we had ample time to make all of our connections. The call to wish us a good trip and the follow-up call when we returned were very special. Thank you
By
Sue
from
St. Paul MN
Traveled to
Anchorage ~ Alaska ~ USA
I would recommend this agent to my family and friends
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31 of 54 people found this review helpful
We have used JoAnn for all of our Girls trips the past years. She has made it super easy to find locations to stay and simplify our research. I will always recommend her to others looking to book vacations.
By
Cas
from
Maplewood MN
Traveled to
Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends
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25 of 44 people found this review helpful
Great time in spite of Mother Nature.
JoAnn was very pleasant and helpful. She responded quickly to each request we made. Four days before out departure to Rome she was able to change our flight from a JFK connection to Amsterdam when she was was concerned about a potential weather delay. She took care of this within an hour of my call.
By
?
from
Eagan, MN
Traveled to
Rome ~ Italy ~ Europe
I would recommend this agent to my family and friends
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21 of 36 people found this review helpful
The place we stayed was totally awesome!
JoAnn was very patient with us while we decided on where we wanted to go and when. She provided us with many different packages and our final destination was awesome!
We loved the place and would definitely go back.
By
Rynda Family
from
New Prague, MN
Traveled to
Punta Cana ~ Dominican Republic ~ Caribbean
I would recommend this agent to my family and friends
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25 of 44 people found this review helpful
JoAnn is the ultimate professional. She made the planning of our trip so easy and was very knowledgeable of the various aspects.
By
Matt
from
Carrollton, KY
Traveled to
Hawaii Island ~ Hawaii ~ USA
I would recommend this agent to my family and friends
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