(26 Reviews)
100% Recommended

Shel Hansen

La Crosse, WI

Australia, N.Z., Fiji, Mexico, Cruise Specialist

As a 30-plus year industry veteran, I have traveled the South Pacific numerous times, including 8 times to Australia, plus additional visits to New Zealand, Fiji, and Tahiti. For 21-plus years, I have been an Aussie Specialist and have also earned the status of Premier Aussie Specialist. Along with my many travel specialist certifications, I’ve also earned the Master Cruise Counsellor designation. In addition, I've traveled to Mexico several times and have visited virtually every major tourist destination. Let my expertise and experience help make your trip of a lifetime even more special.

My Travel Specialties

Premier Aussie (Destination) Specialist

During my 30 years in the travel industry, I have been an Aussie Specialist for 21 of them. With my sales experience, extra-curricular (Aussie-related) activities, including hosting and conducting annual Aussie Nights and other Australia events, I have earned my way to the top and am a Premier Aussie...
Read more from my Premier Aussie (Destination) Specialist bio.

On one of my many visits "Down Under"

Your Mexico Specialist

Mexico - land of beautiful beaches, friendly people, a vast cultural heritage and so much more!   If this is a destination you’re considering, please reach out to me to help plan your trip and add the value that my expertise can bring.  In addition to having sold virtually every resort destination...
Read more from my Your Mexico Specialist bio.

Shel Hansen and husband in PVR

Master Cruise Counsellor

Enroute to earning my Master Cruise Counsellor status with CLIA (Cruise Lines International Association), there was rigorous study, including first attaining my Accredited Cruise Counsellor status, a requirement to sell many, many cruises and, of course, to sail and inspect many ships to see as wide...
Read more from my Master Cruise Counsellor bio.

New Zealand Destination Specialist

In 1994 I had the great pleasure of hosting an exchange student from Blenheim, New Zealand. I could only imagine in my mind how beautiful New Zealand was by the stories told and how the scenery was described to me. However; when it was ‘my time’ to go visit my exchange student, I was not prepared...
Read more from my New Zealand Destination Specialist bio.

New friends in New Zealand

I am Your Fiji Specialist

I have been to Fiji several times; each time I visit different areas and seek out what’s special, so that I can better help you plan your unforgettable experience. Fiji is made up of over 330 islands and it’s hard to know where to go or what to do and see. That is where I come in. If you’d like to...
Read more from my I am Your Fiji Specialist bio.

Enjoying time with Fijian children

My Travel Albums

Shel, with some Fijian children
New Zealand
My new friends outside Queenstown, NZ
My Australia Adventures!
A much-photographed rock formation

My Travel Stories

What Makes Kangaroo Island Special?

When I think about all of my Aussie adventures, one of the favorites has got to be Kangaroo Island. A short 45-minute flight from Adelaide brought me to the land of wild kangaroos, koalas in the trees, Seal Bay, the Arch, Remarkable Rocks and lunch in the bush. Visiting the penguins on a guided tour...Read more.

Customer Testimonials

A Wonderful Trip of a Lifetime

Thanks to Shel Hansen, Travel Leaders Australian Specialist, we had a fabulous trip to Australia and New Zealand. We shared with her what we wanted to do and see; she set up an incredible agenda. Highlights included: a few days stay at our favorite winery resort, fishing off of a yacht in Sydney harbor and a safari to a wild life preserve, Kangaroo Island, with our own private guide. We saw cultural museums, landmarks such as Uluru, National Parks, the Outback and the beautiful Blue Mountains. We were transported by planes, trains, cable cars, boats, submarines and for a few days our own rented auto. Everything was well-coordinated with drivers and guides waiting to help us with the next connection. It was a wonderful trip of a lifetime.
Tom and Doris D., Onalaska, WI

So Glad I Connected With Shel at Travel Leaders

My daughter and I had dreamed of taking a trip to Australia and New Zealand since she was a child. Our dream nearly slipped away from us until I connected with Shel at Travel Leaders. This was our dream trip and I wanted it to be perfect; Shel was very patient with me and my endless e-mails. I entrusted her to come up with an itinerary that would include the list of things we hoped to do within a budget we could afford. Complications arose along the way but Shel went out of her way to help smooth out the wrinkles. Our long-dreamed-of trip finally came true in January! From holding a live koala bear in our arms, to SCUBA diving on the Great Barrier reef, to touring the Sydney opera house, to seeing the beautiful landscapes where scenes from the Lord of the Rings movies were filmed, to zip-lining down a mountainside--we did it all and much, much more. Thanks to Shel’s hard work, our dream trip became a reality, and now our memories will last this mother and daughter a lifetime!
Ruth W., Onalaska, WI

I Found the Perfect Person With Which to Work!

My husband and I began planning a trip to Australia to visit our son who had moved there. We didn’t know where to start, and trying to book a trip of a lifetime by ourselves via the Internet seemed daunting. When I called Travel Leaders, they directed me to their Australia expert, Shel Hansen. I couldn’t have found a more perfect person to work with on a trip like this. I found out Shel had been to Australia six times and knew all the ins and outs of traveling there. She was amazing! Her knowledge and first-hand experience of traveling to Australia made it so enjoyable and fun to plan the trip. Now I always tell people to contact Travel Leaders rather than doing it on their own.
Teresa N., Hokah, MN

My Reviews

60 of 92 people found this review helpful
Amazing destination wedding!
Shel is the best at answering all of our questions, addressing any concerns, and paying attention to the tiniest details to make sure our traveling experience is the absolute best it can be! She is also great at finding the best deals and piecing the whole itinerary together so it is fun, safe, and efficient in every aspect. She responds quickly to emails which is awesome when you're so excited to plan your vacation! If you're looking for an experienced travel agent - look no further than Shel Hansen!
By  Dena  from  Holmen, WI
Traveled to  Negril ~ Jamaica ~ Caribbean
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
50 of 81 people found this review helpful
A Great Travel Agent
Shel is great at what she does and goes above and beyond to ensure everything is in order when she books your trip and she will work with you if you have any special accommodations you may need while traveling or on your trip/destination.
By  Tracy  from  Onalaska, WI
Traveled to  Jamaica ~ Caribbean
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
38 of 57 people found this review helpful
Best travel agent in the business
We have been working with Shel for around 20 years. She has suggested and sent us on some wonderful trips. Shel has always given us 120% when working on adventures for us.
By  Happy traveler because of Shel  from  lacrosse wi
Traveled to  Alaska ~ USA
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
41 of 68 people found this review helpful
Fantastic trip down under!
Shel was great to work with . She planned all the details with us and gave great tips on our destinations. I am planning another trip with Shel because of the great experience I had. With her.
By  Patty  from  La Crescent, MN
Traveled to  Australia & New Zealand
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
40 of 68 people found this review helpful
The best trip of our lives so far!
All good. When we had a slight problem in Morea she dealt with it over night. Also she answered questions from Sydney
By  Dick and Pat  from  Onalaska, WI
Traveled to  Australia & New Zealand
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO

Destination Expert:

  • Australia
  • New Zealand
  • Yucatan
  • Fiji
  • Sydney
  • Cook Islands
  • Auckland
  • Cozumel
  • French Polynesia
  • Queenstown
  • Franz Josef Glacier
  • Te Anau

Travel Specialist:

  • Adventure
  • Beach Vacations
  • Couples & Romance
  • Cruises
  • All Inclusive
  • Outdoor Activities & Sports
  • Animals & Wildlife
  • Coach Tours
  • Honeymoons
  • Escorted Tours

Top Travel Partners:

  • Delta Vacations
  • Seabourn
  • Travel2
  • Funjet Vacations
  • Globus
  • Regent Seven Seas Cruises
  • Tauck
  • Disney Cruise Line
  • Princess Cruises®
  • Royal Caribbean


  • Premier Aussie Specialist
  • Master Cruise Counsellor
  • Travel Leaders Certified Travel Specialist

Industry Affiliations:

©  Travel Leaders Group